Director of Operations and Strategy
1 week ago
GAL AeroStaff Ltd. is a leading aerospace staffing company specializing in temporary and permanent staffing for general and technical positions in the aviation and aerospace industry.
In line with this goal, each benefit program has been carefully designed to meet the needs of our employees. These benefits include time-off benefits, such as vacations and holidays, and insurance and other plan benefits. We are constantly studying and evaluating our benefits programs and policies to better meet present and future requirements.
Director Operations and Strategy
The Position
Reporting to the Vice President, Operations, the Director Operations and Strategy will be responsible for oversight, development, and management of Hangar Operations, processes, controls, and reporting across the AAR Airframe maintenance environment. This role is responsible for the overall management of the department they oversee and guidance to partners who share processes or controls, ensuring continuous improvement, development, and implementation of efficient operations, policies, procedures, and cost-effective systems to meet current and future needs of the organization.
Key Responsibilities
- Work strategically to successfully implement business plan objectives, complete regular reporting, and ensure proper governance within the teams this role oversees.
- Promote GAL AeroStaff's mission, purpose, and values to ensure a strong culture and success.
- Lead team by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, mentoring, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Work with direct reports and other department leaders to manage the day-to-day operations, effectiveness of the teams ensuring quality of service is provided and objectives are achieved.
- Work collaboratively with customers to build and maintain strong relationships.
- Responsible for maintaining compliance with the conditions and restrictions set forth in the Company's MPM manual with respect to certifications, processes, and procedures.
- Work with direct reports to revise and/or create policies and procedures and support their implementation.
- Provide oversight of corporate reporting, KPIs, and procedures applicable to the department this role is overseeing.
- Actively participate in GAL AeroStaff's Safety Management System (SMS) including reporting safety hazards and incidents encountered in daily operations; understands and promotes the company safety policy as well as Continuous Improvement initiatives.
Performance Objectives
- Strategic Planning – obtaining information and identifying key issues and relationships relevant to achieving a long-range goal.
- Business Acumen – using one's knowledge of economic, financial, market, and industry trends to understand and improve individual work group, and/or organization results.
- Building Relationships & Partnerships – developing and leveraging relationships within and across teams to achieve results.
- Building Trust – operates with integrity, discloses own positions, remains open to ideas, and supports others through dignity, respect, and fairness.
- Diverse Mindset – making decisions and initiating action to ensure that policies and procedures leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.
- Communication – conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message. Listen actively to others.
- Negotiating skills – must have confidence and the ability to be persuasive and assertive.
- Knowledge of MS Office, proficiency with company software, and ability to learn new software.
Education and Experience
- Bachelor's Degree in a related field.
- AME or equivalent License.
- Minimum 8 years of directly related experience at a similar level.
Working Conditions
- Office and hangar floor environment.
- Desk work using a computer.
- Travel may be required for other site visits.
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