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Director of Technical Operations

2 months ago


Windsor, Ontario, Canada The MEARIE Group Full time
Director Service Operations

The MEARIE Group is proud to partner with ENWIN Utilities Ltd. (ENWIN), a licensed electricity distribution company serving customers in the City of Windsor. ENWIN is responsible for the local distribution of electricity, and the service and maintenance of the local electricity distribution infrastructure. ENWIN also maintains a contract of service with Windsor Utilities Commission (WUC) to operate and maintain the WUC-owned water system that serves customers in Windsor, Tecumseh and LaSalle.

As a senior management representative, the Director Service Operations will oversee the Technical Services, Metering and Billing functions of the organization. This position is responsible for managerial and supervisory resources, as well as the preparation and management of business plans and corresponding departmental budgets for these areas of responsibility.

Key Responsibilities:
  • Lead the development, recommendation, and implementation of approved meter-to-cash strategies for both electricity and water in support of meeting ENWIN's current and future needs.
  • Provide strategic advice and tactical support to all levels of management as to Technical Services, Metering and Billing matters.
  • Manage and mentor staff to ensure the successful delivery of Technical Services, Metering and Billing functions.
  • Collaborate with the Chief Risk Officer to ensure alignment with ENWIN's technical and regulatory requirements.
Requirements:
  • Minimum of ten (10) years' experience within the Technical Services, Metering or Billing field with five (5) years at a senior-level role.
  • University degree in Engineering, Computer Science, Business, Technology or a related discipline relevant to the position and industry.
  • Professional Engineer (P. Eng) is considered an asset.
  • Knowledge and experience directly related to utility metering infrastructure (electricity and water), AMI systems, MDMR and wholesale metering applications is considered an asset.
  • Thorough understanding of a utility's meter-to-cash processes and revenue assurance principles.
  • Working knowledge of relevant legislative requirements, regulatory bodies regulations and guidelines within areas of responsibility.

The successful candidate will possess excellent leadership, communication, and interpersonal skills, with the ability to work effectively in a unionized environment. If you have the qualifications and are interested in applying for this position, please forward a copy of your resume in confidence to Alex Olivastri, Recruitment Specialist, Logic Executive Search and Workplace Solutions.