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Retail Operations Manager Role

1 week ago

Oakville, Ontario, Canada Best Buy Canada Full time

Job Description

We're looking for a seasoned Retail Store Manager to join our team at Best Buy Canada. As a key member of our retail leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and maintaining store operations.

Key Responsibilities:

  • Develop and implement business strategies to drive revenue growth and improve customer engagement.
  • Lead and manage a high-performing team of sales advisors and leaders, providing coaching and guidance to achieve sales targets and operational excellence.
  • Oversee store operations, including inventory management, visual merchandising, and maintenance of store appearance.
  • Maintain high standards of customer service, ensuring that every customer interaction is positive and memorable.
  • Foster a culture of inclusivity, respect, and open communication within the team, promoting a positive and productive work environment.

Requirements:

  • At least 5 years of experience in a retail management role, preferably in a big-box retail environment.
  • Proven track record of success in driving sales growth, improving customer satisfaction, and maintaining operational efficiency.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and vendors.
  • Demonstrated expertise in leadership, team development, and customer service excellence.