Retail Store Operations Director

3 days ago


Oakville, Ontario, Canada ESSILORLUXOTTICA GROUP Full time
About the Role

The Store Manager will be a leader within the organization, responsible for delivering key performance indicators by integrating the brand story and ensuring flawless execution of the customer experience.

This role requires someone who can analyze reporting to create and implement action plans to improve store KPIs, including Net Promoter Score, Sales to Plan, Customer Count, Complete Pair, Labor, Training Saturation, Exam Growth, and others.

A strong communicator and listener with sales skills, team building and management skills, knowledge of current optical theory and merchandise, and basic math skills are required. Additionally, this individual should have a high level of business acumen, including detailed knowledge of LC Dashboard.

This is an excellent opportunity for someone to develop their career in retail and eyewear industry while working for a leading company in vision care for over 35 years.



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