Senior Underwriting Consultant

2 months ago

Manitoba, Canada Company 1 - The Manufacturers Life Insurance Company Full time

About the Role

We are seeking a highly skilled Senior Underwriting Consultant to join our team at Manulife. As a key member of our underwriting team, you will be responsible for managing risk and ensuring that our underwriting decisions are aligned with our business objectives.

Key Responsibilities

  • Audit underwritten applications to ensure that underwriting decisions, correspondence, and processing were followed in accordance with established guidelines and policies.
  • Monitor new business application and policy change trends for risk indicators and take action accordingly.
  • Review potential nondisclosures for contract rescission and assist management with book of business reviews.
  • Review contestable claims for potential misrepresentation during underwriting.
  • Provide underwriting subject matter expertise on cases in litigation.
  • Assist in the oversight of underwriting operational controls to ensure that internal processes are compliant with all Risk, Legal, Regulatory, and Privacy requirements.
  • Support management with underwriting risk assessments and recommendations on new product or business initiatives.

Leadership & Teamwork

  • Lead and/or support risk management programs as assigned.
  • Recommend training opportunities for staff based on audit learnings.
  • Provide mentorship to more junior colleagues and serve as a subject matter expert for management.
  • Coordinate and support management with internal audits.
  • Liaise with Sales, Compliance, Legal as needed with respect to advisor monitoring and trending.
  • Build and maintain strong relationships across IIC, Operations, Group Risk, and with other stakeholders such as reinsurers.

Reporting & Analysis

  • Provide input on and monitor Underwriting and Claims key risk indicators (KRIs) and risk management program key performance indicators (KPIs).
  • Analyze audit, claims, rescission, underwriting, and application trends to recommend changes to philosophy, procedures, education program, systems/tools, and development of new controls.
  • Prepare formal reports for senior leaders and external reinsurance partners.

Continuous Improvement

  • Support management with department education planning and delivery.
  • Assist management with research projects pertaining to risk assessment and our internal underwriting manual development.
  • Partner with Advanced Analytics, our internal reporting team members, and other key stakeholders to continually enhance our risk management programs and controls using data-driven insights and methodologies.

What We Offer

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

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