Caseworker Assistant

2 months ago


Brantford, Ontario, Canada The Salvation Army Full time
Job Title: Part Time Caseworker

The Salvation Army is seeking a Part Time Caseworker to join our team at the Brantford Booth Centre. As a Caseworker, you will play a vital role in supporting individuals who are experiencing homelessness and working towards a more stable future.

Key Responsibilities:
  • Maintain an active caseload and provide individualized support to clients.
  • Conduct intakes and assessments to identify client needs and develop personalized plans.
  • Provide problem-solving and referral counseling to clients, connecting them with community resources and services.
  • Develop and maintain relationships with community partners and other Salvation Army departments to ensure seamless service delivery.
  • Collect and analyze data to evaluate the effectiveness of programs and services.
  • Assist front desk personnel as needed, responding to client issues and crises.
  • Record activities and incidents in a factual and concise manner using log books and incident reports.
  • Collaborate with emergency services personnel as required.
  • Maintain confidentiality and adhere to The Salvation Army's policies and procedures.
Working Conditions:

This is a permanent, part-time position with 15 hours per week. Flexibility in scheduling is required, and shifts may vary according to the needs of the role.

Shifts: Saturday and Sunday, 3:00 p.m. to 11:00 p.m.

Qualifications and Education Requirements:
  • University or college diploma in Social Services or a related field.
  • Current First Aid, CPR, and Non-Violent Crisis Intervention certificates.
Experience and Knowledge:
  • Demonstrated knowledge of community-based resources and services.
Skills and Capabilities:
  • Excellent oral and written communication skills and effective interpersonal skills.
  • Competent in word processing software, including Microsoft Office and Excel.
  • Ability to work with socially disadvantaged individuals and develop a deep understanding of their needs and challenges.
  • Ability to work with federal release clients to develop and implement life plans.
  • Demonstrated ability to establish and implement goals and plans for self and clients.
  • Ability to work independently and under supervision.
  • Ability to lift and carry up to 40 pounds.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you require accommodation, please advise us in advance.


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