Regional Technical Advisor

3 weeks ago

Cambridge, Ontario, Canada CULLIGAN Full time
Job Summary:

Culligan is seeking a highly skilled Regional Technical Advisor to provide technical support to key customers within a geographic area. The successful candidate will be responsible for troubleshooting assistance, product and water technology training, quality reporting, and other technical support services.

Key Responsibilities:
  1. Provide technical support to key customers, including troubleshooting assistance and product training.
  2. Conduct regular product training meetings and seminars for dealership associates.
  3. Schedule and conduct periodic Household Service Training Schools within the region.
  4. Provide on-site product support, installation supervision, and operator training on Culligan Commercial and Industrial products.
  5. Participate in two-way communication of product and service-related information between distribution and Culligan Product Development and Quality Assurance.
  6. Support sales growth opportunities through teamwork with Regional Sales Manager, Commercial Dealer Support, and Commercial & Market Development teams.
Requirements:
  • High School Diploma or GED required; College or technical degree preferred.
  • Experience: 5 years in the water treatment industry.
  • Classroom instructor or teacher is highly desirable.
  • Up to 70% travel.
  • Proficient computer skills and experience with Microsoft Office (Outlook, Excel, Word).
  • Strong mathematical skills required including understanding of reference materials such as tables and charts.
  • Ability to read and understand plumbing, piping and electrical wiring diagrams.
  • Good mechanical aptitude required; must be able to detect cause of failure in water treatment system components. Experience in troubleshooting simple electrical circuits using handheld meters.
Competencies:
  • Resourcefulness
  • Customer Focus
  • Team Player
  • Organization/Planning
  • Passion
  • Integrity
  • Independence
  • Accountability
  • Communication
  • Technical Skills

Culligan is proud to be an Equal Opportunity Employer and encourages minorities, females, veterans, and those with disabilities to apply. Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

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