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Edmonton, Alberta, Canada Jo Malone London Full time
Key Holder - Jo Malone London

We are seeking a highly motivated and experienced Key Holder to join our team at Jo Malone London. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Your key responsibilities will include:

  • Providing exceptional customer service and leading by example to inspire the sales team to deliver outstanding customer experiences.
  • Coaching and mentoring sales team members to achieve sales and customer service targets.
  • Assisting with cash handling and reconciliation, as well as opening and closing the store on a rota basis.
  • Supporting the Store Manager and Assistant Manager in achieving store objectives and targets.

To be successful in this role, you will need:

  • Proven retail experience, preferably within the cosmetics industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Previous experience with retail point-of-sale software.
  • Ability to work a variable schedule, including days, nights, weekends, and special events.

We offer a competitive salary range of $19.40 to $29.15 per hour, depending on qualifications, skills, and experience. In addition, we provide a range of benefits, including health insurance, wellness programs, and education-related initiatives.

Jo Malone London is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.