Project Warranty

3 days ago

Winnipeg, Manitoba, Canada CO_38 Bird Construction Group Full time
Project Warranty & Service Coordinator

At CO_38 Bird Construction Group, we are seeking a highly skilled Project Warranty & Service Coordinator to join our team. As a key member of our team, you will be responsible for ensuring the successful completion of projects by resolving warranty and service matters on behalf of the Manitoba Buildings Group.

Key Responsibilities:
  • Assist the Project team in resolving deficiencies during the Turnover of our projects to the client.
  • Tour project sites in advance of completion to gain a thorough understanding of the project and warranty items.
  • Schedule, complete, and manage warranty walkthroughs with clients.
  • Perform basic minor repairs as needed, such as painting, door hardware, drywall repairs, etc.
  • Lead the coordination, planning, and execution of warranty & service activities through email and phone calls, site meetings, etc.
  • Coordinate with suppliers and subcontractors to complete repairs and service work.
  • Foster and maintain positive relations and communication with clients.
  • Demonstrate strong communication skills while interacting with others.
  • Assist in project billings and work with the accounting team to ensure timely payment of Accounts Receivable and Accounts Payable.
  • Abide by all policies, rules, and regulations of the company, including all applicable safety rules, regulations, and procedures.
  • Lead project warranty introductions at or near substantial completion with project stakeholders.
  • Conduct reviews and investigations of work complete and warranty requests.
  • Maintain records of warranty activities.
  • Complete price estimates as required for additional work orders outside of warranty scope.
  • Provide periodic coverage of active project sites as required.
  • Provide leadership and guidance to warranty & service staff, including scheduling warranty calls and assigning work tasks.
Requirements:
  • Service and results-oriented, with the ability to build and steward trust with a broad network of excellence, pride in teamwork, and outstanding service after project completion.
  • Demonstrated competence in the areas of safety, workforce management, project execution, cost control, quality, and administration.
  • Relevant trade education and experience in fields such as carpentry, drywall, mechanical, or electrical.
  • Relevant experience in commercial construction in roles such as Project Manager or Project Superintendent is considered an asset.
  • Capable of reading and understanding project blueprints, specifications, and shop drawings.
  • Intermediate level computer skills.
  • Experience using Procore, Microsoft Project, or other Project Management software is considered an asset.
  • Strong communication, organization, and time-management skills; ability to manage multiple priorities simultaneously and meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment.
What We Offer:

We are committed to creating a culture of operational and psychological safety through engagement, learning, and leadership. We speak and act with integrity, clarity, and care, so people can trust our word and our work. We are stronger together, and our inclusive workplace enables our combined expertise, humility, and creativity to unlock our greater potential. We are driven to do great work, and we have a passion for excellence in our work and relationships that honours our businesses and our industry. We create opportunity, and we are committed to elevating each other to chart the best path forward in an evolving world.

Bird Construction Group celebrates diversity and is proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

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