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Restaurant Operations Manager

2 months ago

Petawawa, Canada Swiss Chalet Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Swiss Chalet. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Determine Service Offerings and Operational Procedures

Develop and implement operational procedures to ensure efficient and effective service delivery.

Inventory Management

Organize and maintain inventory levels to minimize waste and optimize stock levels.

Health and Safety Compliance

Ensure that all health and safety regulations are followed, maintaining a safe and healthy work environment for our staff and customers.

Supplier Negotiations

Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible prices and quality.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive exceptional service.

Operational Planning and Control

Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs smoothly and efficiently.

Work Arrangements

Work a permanent schedule, with 40 hours per week, and work in a fast-paced environment.

Requirements
  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a related field
Language

English