Service Advisor

1 month ago


Charlottetown, Prince Edward Island, Canada Charlottetown Mitsubishi Full time
Job Title: Service Advisor

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Charlottetown Mitsubishi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering outstanding results.

Key Responsibilities:
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide accurate and timely information to customers regarding services and products.
  • Arrange for billing and refunds as needed.
  • Explain services and costs to customers in a clear and concise manner.
  • Maintain accurate records and statistics.
  • Obtain and examine relevant information to assess customer feedback and concerns.
  • Receive and log customer complaints.
  • Process payments and handle customer transactions.
  • Explain procedures, risks, and benefits to customers.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Attention to detail and ability to multitask.
  • Valid driver's license and reliable transportation.
  • Ability to work under pressure and meet customer expectations.
What We Offer:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including dental, health, and vision coverage.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].


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