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Social Navigator

2 months ago


Vancouver, British Columbia, Canada Kílala Lelum Health and Wellness Cooperative Full time
Job Summary

The Social Navigator, working within an interdisciplinary care team, will deliver a plan of care and provide direct care activities to Self-Identifying Women and Gender Diverse members within Kilala Lelum Health and Wellness Cooperative. The Social Navigator will also work closely with the Reclaiming Our Spirits (ROS) members; ROS supports Indigenous Women by addressing their unique health and wellness needs, particularly those who have experienced trauma, violence, or marginalization.

Key Responsibilities
  • Provide care for women who are adversely affected by the social determinants of health and who experience health challenges including chronic disease, substance use, and mental illness.
  • Coordinate a plan of care tailored to women's specific needs and support transitions between services; demonstrate a comprehensive knowledge of other health disciplines and their roles in care.
  • Facilitate Social Navigation drop-in program for Wednesday and Friday Night women's circles.
  • Support the Mobile Outreach Program (MOP) at WISH Drop-in Centre on Wednesday mornings.
  • Provide direct care activities such as psycho-social assessing, planning, implementing, evaluating, and documenting client care with a focus on women's health and wellness.
  • Attend weekly Social Navigator Team meetings and monthly Allied Wellness Canoe meetings.
  • Establish, maintain, and enhance therapeutic relationships with women based on respect, cultural safety, trauma-informed practice, and harm reduction principles.
  • Complete wellness checks, document relevant information, and escalate within care teams as necessary.
  • Perform emergent or time-sensitive care as required, including appointment accompaniments.
  • Take on member caseloads, implement/improve plans of care, and ensure appropriate follow-up.
Qualifications and Skills
  • Bachelor of Social Work required and/or Master of Social Work strongly preferred, plus two (2) years of recent related experience in Vancouver's DTES providing care to women through a holistic mental health, substance use, and primary care lens; or an equivalent combination of education, training, and experience.
  • Current Valid BC Driver's License is preferred.
  • Current full registration with the British Columbia College of Social Workers, or a willingness to obtain within 6 months.
  • Preference will be given to candidates with Indigenous ancestry.
  • Experience working with women, particularly those who have experienced trauma, violence, or marginalization, is strongly preferred.
  • Ability to communicate effectively, both verbally and in writing.
  • Demonstrated commitment to culturally-safe, trauma-informed, member-centered, harm reduction and recovery-oriented practices.
  • Experience and knowledge of Indigenous peoples and Indigenous culture would be extremely beneficial. Completion of a cultural competency course or willingness to participate required.