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HVAC Solutions Sales Consultant
1 month ago
- Full-time
- Salary Range: $55,000 - $60,000
With a legacy spanning over 115 years, EMCO Corporation stands as a premier national distributor of plumbing, HVAC, waterworks, and industrial supplies tailored for the construction sector. Our commitment lies in delivering high-quality and innovative products that bolster residential, commercial, and infrastructure projects across Canada.
At EMCO Corporation, we prioritize sustainable solutions for our clientele and the communities we serve. Our dedicated and enthusiastic team members are pivotal to our achievements. We empower our workforce to take ownership and drive positive change within our organization by fostering innovation and excellence in customer service.
We provide a vibrant, fast-paced, and collaborative work environment. Our team operates cohesively, shares fundamental values, and encourages each other's growth and advancement. As a member of our team, you will have the chance to enhance your skills through continuous training, explore innovative ideas, and collaborate with passionate colleagues from diverse backgrounds.
As an HVAC/Hydronic Technical Sales Representative, your primary responsibility will be to nurture and expand the heating, ventilation, and air conditioning market. Your objective is to deliver exceptional customer service by offering expert advice, technical product insights, recommendations, and installation assistance. Furthermore, you will identify customer requirements and promote both existing and new HVAC products to achieve Profit Centre sales goals.
Key Responsibilities:
- Exhibit in-depth knowledge of HVAC products and their applications
- Assist customers with technical support regarding HVAC products and installations for the brands we represent
- Engage in manufacturer installation and troubleshooting training
- Diagnose and develop solutions for customer issues as they arise
- Establish and maintain effective relationships with vendors
- Provide quotes, technical assistance, and documentation to customers to strengthen relationships and meet sales objectives
- Analyze market opportunities and identify new potential clients
- Offer insights on new products, services, and market trends to customers and the Profit Centre Team
- Participate in trade exhibitions, training sessions, and vendor product meetings
- Comply with all safety regulations
- Perform additional tasks as assigned by the Profit Centre Manager
Minimum Qualifications:
- High school diploma or equivalent; post-secondary education is an asset
- Exceptional customer service, communication, and problem-solving abilities
- Strong relationship-building skills with customers, vendors, and colleagues
- Ability to learn and utilize the relevant software systems for order processing
- Experience in a fast-paced environment with meticulous attention to detail
- Demonstrated work ethic and high standards of integrity
- Ability to work independently as well as collaboratively within a team
- Excellent time management and organizational skills with the capacity to meet tight deadlines
- Possession of a valid Driver's License
- Willingness to visit job sites
- Able to occasionally travel outside Canada for manufacturer training
Preferred Qualifications:
- Prior experience or knowledge of hydronics or HVAC products
- Proficiency in using the Internet as a resource for problem-solving and finding alternative solutions for customers
- Experience with Infor M3, Word, Excel, and Outlook
- HRAI, HVAC trades training course certificates, or similar qualifications
Why Join EMCO Corporation?
EMCO Corporation is recognized as one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer numerous opportunities for career growth and development, supported by a culture that values your contributions every step of the way.
We also provide:
- Mentorship and on-the-job training
- Growth potential with competitive salary, benefits, and profit-sharing options
- A career with a stable company that upholds strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flexible working hours
EMCO is an equal opportunity employer committed to fostering a workplace free from discrimination, harassment, and barriers, enabling all employees to reach their full potential. We are dedicated to diversity, equity, and inclusion in our workplaces.
