Retail Store Operations Manager
5 days ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at SK Global Traders Limited. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
Supervise and manage a team of retail staff, providing guidance and support to ensure they meet their performance targets.
Staff ManagementRecruit, train, and develop staff to ensure they have the necessary skills and knowledge to provide excellent customer service and achieve sales targets.
Inventory ManagementOversee the receipt, storage, and distribution of merchandise, ensuring accurate inventory levels and minimizing stock losses.
Store OperationsEstablish and maintain efficient store operations, including scheduling, staffing, and workflow management.
Customer ServiceEnsure excellent customer service standards are maintained, responding to customer complaints and resolving issues promptly.
Reporting and AnalysisPrepare and submit regular reports on store performance, sales, and customer feedback, analyzing data to identify trends and areas for improvement.
Requirements- Education
Secondary (high) school graduation certificate
Experience1 year to less than 2 years of experience in a retail management role
LanguageEnglish
Work Hours32 hours per week
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