Global Travel Solutions Specialist

2 weeks ago


Toronto, Ontario, Canada Alpha Trip Centre Ltd. Full time

We are seeking a skilled Global Travel Solutions Specialist to join our team at Alpha Trip Centre Ltd.

About the Role

This is a temporary opportunity with 15-30 hours of work per week. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in the field, or equivalent.

The successful candidate will be fluent in English and have knowledge of other languages such as Arabic, Persian, Tamil, and Turkish.

Key Responsibilities
  • Attend to financial transactions related to travel bookings and insurance
  • Calculate costs of travel and accommodations
  • Handle reimbursement for transportation and hotel cancellations
  • Recommend suitable travel products
  • Supervise clerical staff or other travel counselors
  • Investigate new travel areas, hotels, and amenities
  • Manage difficult customer situations
  • Perform general office duties
  • Sell travel products and insurance
  • Use sales techniques and methods to promote products
  • Provide customers with travel information and details
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make reservations using computerized systems
  • Provide consultation and advice
  • Issue tickets
  • Answer client inquiries
Requirements
  • Travel Industry Council of Ontario (TICO) certification
  • Familiarity with travel software packages such as Amadeus
  • Proficiency in MS Office
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Flexibility and adaptability
Preferred Qualifications
  • Experience in sales and marketing
  • Knowledge of adventure travel and cruise ships
  • Fluency in multiple languages
What We Offer

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, and a comprehensive benefits package.

This is an excellent opportunity to develop your skills and expertise in the travel industry while working with a dynamic and supportive team.



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