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Overnight Support Director

1 month ago


Canada Genuine Parts Company Full time
Job Title: Overnight Support Manager

At Genuine Parts Company, we are seeking a highly skilled and experienced Overnight Support Manager to join our team. This role will be responsible for providing critical support to our sales teams and customers, ensuring seamless execution of sales initiatives and driving growth in the commercial market.

Key Responsibilities:
  • Develop and maintain a robust contact list for key customer groups, including NAPA Store Owners and Managers, NAPA Wholesale Managers, Customer Sales Representatives, and Commercial Installers.
  • Track sales and other data measurements for the territory on a regular basis, identifying areas for improvement and implementing related procedures.
  • Collaborate with suppliers and field teams to drive sales transactions and training to various sales roles within the organization.
  • Build trust throughout the NAPA system and support NAPA Supplier Partners in growing their market share.
  • Stay up-to-date with product and program training for the assigned product category.
Requirements:
  • High School diploma required; Bachelor's degree preferred.
  • 2+ years of product sales experience.
  • Strong understanding of critical selling skills, including preparing for sales calls, managing customer/sales meetings, handling customer resistance, closing sales, and account maintenance.
  • Ability to build relationships quickly and establish credibility with key customers.
  • Strong communication, presentation, and persuasion skills, with the ability to effectively communicate with all levels of staff and departments within the organization.
  • Ability to work independently and as part of a team, with a strong work ethic and professionalism.
Working Conditions and Physical Demands:

The Overnight Support Manager will work in a typical office environment, with the ability to use a computer keyboard, computer monitor, and telephone for extended periods of time. Travel demands are rare, but the associate may need to be out of town for training and support.