Global Technical Power Sports Service Advisor

3 weeks ago


Sherbrooke, Quebec, Canada BRP Full time
About the Role

We are seeking a highly skilled Technical Service Advisor to join our team at BRP. As a key member of our global support team, you will play a critical role in delivering exceptional service experiences to our customers and dealers.

Key Responsibilities
  • Provide expert technical advice and support to dealers and customers, focusing on delivering high-quality service experiences.
  • Act as a front-of-house advisor, representing BRP globally and providing efficient and effective technical support.
  • Collaborate with dealership technicians and other departments to provide technical solutions and support.
  • Guide dealers on best practices related to BRP policy, processes, and guidelines.
  • Proactively support and coach our partners and dealer network on technical support and dealer inquiries.
  • Represent BRP at events and build relationships with key stakeholders.
Requirements
  • A basic technical degree or relevant qualification in powersports, automotive, marine, or small engine mechanics.
  • At least 2 years of relevant experience in a powersports dealership or similar environment with general mechanical knowledge.
  • Strong troubleshooting and diagnostic skills with a thorough understanding of electrical and mechanical theory.
  • The ability to navigate and understand electronic parts catalogues, engineering drawings, and bill of materials.
  • Excellent written and verbal communication skills, with the ability to articulate technical terminology.
  • The ability to adapt easily to different circumstances, individuals, and situations, and work in a multicultural environment.
  • Bilingual (EN/FR).
About BRP

BRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. We operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce of close to 20,000 people. We are committed to nurturing a culture that invites, connects, and propels the ambitions of people from all backgrounds, profiles, beliefs, and experiences.

What We Offer
  • Annual bonus: a yearly thank you for your hard work.
  • Generous paid time away: winding down is as important as creating the future of recreational products.
  • Pension plan: we want to make sure you'll enjoy retirement.
  • Collective saving opportunities: being part of BRP allows you to tap into the strength of our saving programs.
  • Industry-leading healthcare: fully paid by BRP, this program is here for you, whatever happens.
Why Join BRP?

We're a company that values diversity and inclusion, and we strive to create an inclusive workplace where every employee feels like they belong. We offer a range of benefits and perks, including flexible work schedules, summer shutdowns, and educational resources. And, of course, you'll get to enjoy our amazing products at a discount



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