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QSR Food Services Manager

2 months ago

Kamloops, British Columbia, Canada Aramark Full time
Job Opportunity

We are seeking a highly skilled QSR Food Services Manager to join our team at Thompson Rivers University in Kamloops, BC. As a QSR Food Services Manager, you will be responsible for overseeing the operations of national brands (Tim Horton's, Starbucks, Subway) as well as our own proprietary Aramark brands.

Why Kamloops?

Kamloops is a great place to live and work, offering a unique blend of outdoor recreation opportunities, cultural events, and a mild climate. As a QSR Food Services Manager, you will have the opportunity to experience all that Kamloops has to offer.

Why work for Aramark?

Aramark is a leading provider of food and facilities services, with a commitment to excellence and customer satisfaction. As a QSR Food Services Manager, you will be part of a dynamic team that is dedicated to delivering exceptional service and quality products.

Key Responsibilities

As a QSR Food Services Manager, your key responsibilities will include:

  • Coordinating with the Food Service Director on matters related to hiring, layoffs, and terminations
  • Coordinating with the Food Service Director to meet targets for top-line revenue, food costs, and labor costs
  • Managing and training supervisors
  • Coordinating with supervisors to ensure compliance with food safety and revenue standards
  • Maintaining safety standards at the location
  • Handling staff questions and concerns, and working with the Food Service Director on disciplinary actions
  • Resolving customer complaints
  • Coordinating with franchisee district managers for store-related training, promotions, and support
  • Maintaining proper payroll procedures
  • Ensuring a quality service is provided to all guests
  • Resolving day-to-day operational issues

Qualifications

To be successful as a QSR Food Services Manager, you will need:

  • Excellent task delegation and work planning skills
  • Ability to organize, compose, and review daily financial reports
  • Experience in scheduling, staff positioning, and conflict resolution
  • Customer service background preferred
  • Previous experience in Quick Service, Clearview an asset (TIMS applications/systems)
  • Friendly and outgoing personality
  • Positive attitude
  • Previous management experience required
  • Food Safe certification preferred, but we can help facilitate if needed

Education

Minimum 1-2 years experience

Compensation

Range: $50,000 - $65,000