Customer Service Representative
1 week ago
We're Savers / Value Village, a purpose-driven company dedicated to championing reuse and inspiring a future where second-hand is second nature.
Job OverviewThe Customer Service Associate role is a key position in our stores, creating an exceptional experience for customers, donors, and team members alike. As a valued member of our team, you'll have the opportunity to make a meaningful impact every day.
Key Responsibilities- Provide excellent customer service, ensuring a positive shopping experience for our customers.
- Maintain a safe and welcoming store environment, adhering to company standards and policies.
- Process donations efficiently, handling items with care and respect.
- Support colleagues in achieving sales goals and maintaining high levels of customer satisfaction.
We're committed to investing in your career growth and development. As a Customer Service Associate, you can expect:
- A comprehensive onboarding program, providing thorough training and support from day one.
- Ongoing education and development opportunities, empowering you to excel in your role.
- A competitive salary range of $17.40-$18.34 per hour, reflective of our commitment to fair compensation.
- An inclusive and supportive work environment, fostering a sense of belonging among team members.
We believe in taking care of our team members' well-being, offering a range of benefits that promote physical, mental, and financial health:
- Comprehensive extended health care plans for full-time team members.
- Company-paid life and AD&D insurance.
- A Group Registered Retirement Savings Plan (RRSP) with generous company matching provisions.
- Paid time off for leisure or other hobbies.
- A range of mental health services to support daily life.
Join us at 1810 Store St, Victoria, BC V8T 4R4, where you'll be part of a dynamic team shaping the future of sustainable retail.
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