Regional Manager, Engineering Underwriting Lead

2 weeks ago

Toronto, Ontario, Canada Aviva Full time

Job Summary

We are seeking an experienced Regional Manager to lead our Engineering Underwriting team in Ontario. As a key member of our team, you will be responsible for providing leadership and guidance to a team of talented underwriters, ensuring that underwriting quality and service standards meet and/or exceed corporate and Engineering branch objectives.

Key Responsibilities

  • Provide leadership and guidance to a team of underwriters, including team and one-on-one leadership, training, employee development, and crafting strategies.
  • Ensure that underwriting quality and service standards within the team meet and/or exceed corporate and Engineering branch objectives.
  • Manage the overall operation of equipment breakdown insurance practices across Ontario, including the bottom line, top line, and pipeline of the equipment breakdown line of business.
  • Formulate service guidelines to govern workflow and function toward achieving broker and customer satisfaction.
  • Maintain current quality assurance per Aviva guidelines.
  • Support underwriters to operate effectively and efficiently while providing all the tools and training required.
  • Coach and mentor direct reports through regular meetings and correspondence.
  • Deliver on the Aviva Equipment Breakdown Strategy.
  • Maintain profitable growth and employee satisfaction.
  • Underwriting decisions.
  • Financial performance and operational reviews.
  • Portfolio analytics & monthly presentation.
  • Management of key Broker and MGA relationships.

Requirements

  • A minimum of 8 years' experience in the Equipment Breakdown field, including underwriting of complex risks and code objects.
  • Credible reputation as an industry specialist among peers, broker partners, and with industry associations.
  • Solid experience as a people leader.
  • Previous experience developing insurance products.
  • Has developed and presented technical business development material.
  • Bilingualism (French and English) is a solid asset.
  • Excellent interpersonal skills, ability to develop and deliver presentations.
  • Ability to deal with people with various backgrounds and perspectives; develop, teach, and coach staff is critical.
  • Advanced analytical & problem-solving skills alongside the ability to manage & prioritize multiple projects.
  • Strategic thinking.
  • Strong ability to multi-task and deal with conflicting priorities.
  • Negotiation/persuasion skills.
  • High willingness to share knowledge.
  • Ability to make appropriate decisions in a timely manner.
  • Strong Marketing and business development skills.
  • Passionate about Equipment breakdown Line of Business.

What We Offer

  • Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Our vacation package starts at 4 weeks + the opportunity to buy an extra week.
  • Exceptional Career Development opportunities.
  • We'll support your professional development education.
  • Hybrid working model.

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