Customer Service Representative
1 month ago
We are seeking a highly skilled and motivated Client Support Representative to join our team at SKYTRAC Systems Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Responsibilities- Provide timely and effective technical support to clients via phone, email, and chat.
- Respond to client inquiries and resolve issues in a professional and courteous manner.
- Collaborate with internal teams to resolve complex technical issues.
- Document and track client interactions and issues.
- Stay up-to-date with product knowledge and technical developments.
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Hybrid work arrangement
- 40 hours per week
- English language proficiency
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
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