Bilingual Plan Administrator

3 weeks ago

Winnipeg, Manitoba, Canada Johnston Group Full time
Job Summary

Johnston Group is seeking a highly skilled Bilingual Plan Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service to our French-speaking clients across Canada.

Key Responsibilities
  • Process firm applications, updates, and terminations for Chambers of Commerce Group Insurance Plan
  • Receive and review employee applications, salary changes, and employee change requests
  • Administer Life and AD&D conversion requests, sending them to the applicable insurer and forwarding quotes to clients
  • Provide timely and professional communication to plan administrators and advisor offices
Requirements
  • Excellent communication skills in French and English (verbal and written)
  • Exceptional customer service skills and strong active listening skills
  • High level of attention to detail, accuracy, and confidentiality
  • Strong organizational, time management, and multitasking skills
  • Ability to effectively manage competing priorities
  • Proficient using MS Office
  • Strong team player with ability to work independently
  • Experience working with group insurance
About Johnston Group

Johnston Group provides employee benefit solutions to over 30,000 companies across Canada. We value diversity and inclusivity in our workplace and are committed to giving back to our local community.

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