Bilingual Plan Administrator, Administration Services
1 month ago
Johnston Group Inc. is a leading provider of employee benefit solutions to over 30,000 companies across Canada. We offer a range of products, including the Chambers of Commerce Group Insurance Plan, which is Canada's #1 employee benefits plan for small businesses.
Job SummaryWe are seeking a highly skilled Bilingual Plan Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service to our French-speaking clients across the country.
Key Responsibilities- Process firm applications, updates, and terminations, as well as employee applications and salary changes.
- Communicate with plan administrators and advisor offices to collect information for outstanding requirements.
- Respond to inquiries in a professional manner and send timely communications.
- Manage competing priorities and work effectively in a team environment.
- Excellent communication skills in French and English (verbal and written).
- Exceptional customer service skills and strong active listening skills.
- High level of attention to detail, accuracy, and confidentiality.
- Strong organizational, time management, and multitasking skills.
Johnston Group Inc. is committed to creating a positive and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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