Front Desk Coordinator

5 days ago


Lunenburg County, Canada Smuggler's Cove Inn Full time
Job Summary

We are seeking a Front Desk Clerk to join our team at Smuggler's Cove Inn. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring that our guests have a comfortable and enjoyable stay.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Customer Support: Resolve complaints and claims, answer telephone calls, and relay messages.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
Benefits
  • Career Advancement Opportunities: Participate in training programs to develop your skills and advance your career.
  • Diversity and Inclusion: We support diversity and inclusion initiatives, including accessible recruitment policies and awareness training.
  • Employee Recognition: Receive recognition and rewards for outstanding performance.

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