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Customer Service Representative

2 months ago

Coquitlam, British Columbia, Canada JYSK Canada Full time
Customer Service Center Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service through phone, email, and chat
  • Assist customers with sales, in-store pickups, and returns
  • Address customer issues and provide timely and appropriate solutions
  • Work collaboratively with the sales team to resolve customer complaints

What We Offer:

  • A dynamic and supportive work environment
  • The opportunity to work with a leading home furnishing retailer
  • A competitive hourly wage of $18.40 per hour
  • A comprehensive benefit package, including medical, vision, and dental coverage
  • A free 24/7 Employee Assistance Program
  • An amazing colleague discount on all JYSK products

Requirements:

  • At least one year of experience in a customer service environment
  • High school diploma or equivalent
  • Strong problem-solving abilities and a positive attitude

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.