Contact Center Optimization Lead

Enercare Inc., a leading home and commercial services company in Canada, is seeking an experienced professional to fill the role of Chief Planning Officer, Contact Center Optimization.About Enercare Inc.We are one of Canada's largest service providers, delivering energy-efficient products and services to our customers. Our purpose is to empower Canadians to...

Enercare Inc. is one of Canada's largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification.Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...

Enercare Inc., a leading home and commercial services company in Canada, is seeking an exceptional Chief Operations Officer, Contact Centre Optimization. This role offers an estimated salary of CAD 120,000 - 180,000 per annum.About the RoleIn this pivotal position, you will oversee planning and optimization of resource utilization in our omni-channel contact...

Enercare Inc., a leading provider of home and commercial services, is seeking an experienced Strategic Contact Center Planning Manager to oversee the optimization of resource utilization in our omni-channel contact center.This critical role involves collaborating with internal partners to develop business cases and financial forecasts based on workforce...

About ComputerTalk:We are a leading provider of Cloud Hosted Contact Center and Unified Communication Solutions in Canada. Established in 1987, our company is headquartered in Markham, with sites in Montreal and Chicago.Our Company Overview:At ComputerTalk, we attribute our success to the quality of the staff we bring on board. We have designed, deployed,...

Enercare Inc., a leading home and commercial services company, seeks a Director of Workforce Optimization to oversee planning and resource utilization in our contact center. As a strategic leader, you will work closely with internal partners to create business cases and financial forecasts based on workforce demand. Your expertise in vendor management and...

Job DescriptionWe are seeking a Strategic Operations Manager to oversee planning and optimization of resource utilization in our omni-channel contact center.About the RoleManage an intake process to understand and forecast marketing and product campaigns which drive incremental demand volumes, headcount, and resources.Monetize and business case each net new...

About Enercare Inc.">Enercare Inc. is a leading provider of home and commercial services, serving Canadians across the country. Our mission is to deliver energy-efficient solutions that make a positive impact on our customers' lives and the environment. We take pride in being a company that values the health, safety, and wellness of our employees, as well as...

Job DetailsWe are seeking a skilled Customer Service Representative - Contact Center to join our team at The Toronto-Dominion Bank (Canada). In this role, you will be responsible for delivering exceptional customer service experiences to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues...

About ComputerTalk Technology Inc.:We are a leading provider of cloud hosted contact center and unified communication solutions in Canada, serving over 400 clients worldwide.Established in 1987, our company is headquartered in Markham with sites in Montreal and Chicago.We attribute our success to the quality of our staff and our commitment to delivering...

Enercare Inc. offers a competitive salary of $80,000 to $120,000 per year, depending on experience and qualifications.Job Description:The Performance Analyst, Contact Centre will play a critical role in driving decision-making, optimizing operational performance, and working with the vendor management team in driving performance. This position offers an...

Enercare Inc. is a leading home and commercial services company in Canada, offering comprehensive products and solutions for heating, cooling, plumbing, electrical, water heating, and water purification.Our purpose revolves around providing energy-efficient products and services to customers, fostering a greener tomorrow through collective efforts starting...

About Enercare Inc.\Enercare Inc. is a leading Canadian home and commercial services company, offering a diverse range of products and services in heating, cooling, plumbing, electrical, water heating, and water purification. Our mission is to provide energy-efficient solutions to our customers, enabling us to work together towards a greener tomorrow.\ We...

Job DescriptionVango Toronto Fencing Center is seeking a skilled Fencing Instructor to join our team!The ideal candidate will have the ability to teach fencing techniques and strategies to students of all skill levels, ensuring a fun and engaging learning environment.We are looking for someone who is passionate about fencing and has excellent communication...

Job SummaryWe are seeking an experienced Cloud Optimization Lead to join our team at IBM. In this role, you will be responsible for owning a specific product area within Turbonomic, including becoming a technical SME.About the RoleYou will work with customers and our field to identify necessary improvements to existing functionality, as well as define new...

About Enercare Inc.Enercare Inc. is one of Canada's largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating, and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow,...

As a Senior Manager, Planning and Performance Lead at Enercare Inc., you will oversee the planning and optimization of resource utilization in our omni-channel contact center. This role involves collaborating with internal partners to create business cases and financial forecasts from workforce forecasting of demand, as well as managing staffing levels and...

About Plan Group:We are a growing integrated construction company with a global network, providing endless possibilities for career growth and development. Our commitment to excellence and customer satisfaction has earned us recognition as one of the most renowned and respected companies in the industry.As we continue to expand our operations, we are seeking...

About Cambridge Housing AuthorityWe are a leading provider of housing services, seeking an experienced Collision Center Operations Manager to join our team in Markham. Estimated Salary: $60,000 - $80,000 per yearJob DescriptionThe successful candidate will be responsible for overseeing the technical operations within our Collision Center. This includes...

Phoenix Search Group Inc. is seeking a highly skilled Performance Optimization Strategist to drive performance across all levels of the organization.The ideal candidate will have experience in creating performance matrices, talent assessment, needs analysis, and leadership development. They will be responsible for driving strategic performance by developing...