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Retail Store Team Lead

1 month ago

Burnaby, British Columbia, Canada Mr Lube Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at Mr Lube. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Store Operations: Oversee the daily operations of the store, including managing inventory, maintaining a clean and organized store environment, and ensuring compliance with company policies and procedures.
  • Sales Growth: Develop and implement strategies to drive sales growth, including analyzing sales data, identifying trends, and making recommendations to improve sales performance.
  • Team Management: Supervise and coordinate the activities of store staff, providing guidance, training, and feedback to ensure excellent performance and high levels of customer satisfaction.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Work Setting: Relocation costs covered by employer
  • Language: English
  • Work Hours: 32 to 40 hours per week