Process Management Specialist

4 weeks ago

Toronto, Ontario, Canada Capital One Full time
About Capital One Canada

We're a leading financial institution dedicated to helping Canadians achieve their financial goals. Our team is passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.

A Day in the Life of a Process Manager

As a Process Manager at Capital One Canada, you'll play a critical role in designing and improving business processes to drive operational excellence. You'll work closely with cross-functional teams to identify areas for improvement, develop effective strategies, and implement process changes that drive business results.

Key Responsibilities:
  • Lead a small team of associates in a culture of collaboration, continuous growth, and excellence in process performance.
  • Direct ownership of critical business processes as a Process Owner, supporting process managers with designing and implementing process improvements, managing risks, and improving effectiveness of controls.
  • Regularly evaluate the health of our processes through monitoring KPIs and share insights and risk mitigation plans with senior leaders and accountable executives.
  • Apply various methods for process improvement (Visual Management, Lean, Six Sigma) to continually enhance operational effectiveness, identify the root cause of issues, and manage risk.
  • Lead stakeholder engagement efforts and utilize exceptional communication, teamwork, and influence skills to foster team alignment and drive process success.
  • Conduct and support regular risk governance activities on monthly, quarterly, and annual cadence, including process-level risk assessments, control assessments, and testing, issue and event management, and audits.
  • Manage Business Continuity Planning for applicable processes.
  • Strategic planning, demonstrating the ability to set a vision, chart a path, and execute with high impact.
Basic Qualifications:
  • Bachelor's degree.
  • At least 5 years of experience working in process management, risk management, continuous improvement, or project management roles.
  • At least 5 years of experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively.
  • At least 2 years of experience leading a team.
Preferred Qualifications:
  • Experience using Lean & Six Sigma tools & methodology.
  • Experience working in the Financial Industry.
  • Experience working in an Agile workplace environment.
  • Experience in basic coding and/or data visualization (e.g., SQL, Tableau).

We're committed to diversity, inclusion, and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged, and inclusive behaviors are embedded in everything we do. We're an equal opportunity employer committed to fostering a diverse and inclusive work environment.

  • Cleaning Specialist

    3 weeks ago

    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Join our team as a Cleaning Specialist and take on a challenging role that requires attention to detail and a commitment to cleanliness. As a Cleaning Specialist, you will be responsible for maintaining a clean and safe environment for our clients. Your duties will include cleaning and sanitizing surfaces, equipment, and facilities, as well as ensuring that...

  • Process Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada Capital One Full time

    About the RoleWe are seeking a skilled Process Management Specialist to join our team at Capital One Canada. As a Process Management Specialist, you will be responsible for designing and improving business processes, understanding and managing business risks, and ensuring we have the right controls in place.Key ResponsibilitiesInspire and empower a small...

  • Cleaning Specialist

    3 weeks ago

    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. The successful candidate will be responsible for maintaining a clean and healthy environment for our clients.ResponsibilitiesPerform cleaning tasks to maintain a clean and healthy environmentOperate cleaning equipment and use cleaning supplies safely and...

  • Cleaning Specialist

    4 weeks ago

    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job DescriptionWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities.ResponsibilitiesPerform cleaning and sanitizing tasks in accordance with established procedures and...

  • Cleaning Specialist

    4 weeks ago

    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job DescriptionWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities.ResponsibilitiesPerform cleaning and sanitizing tasks in accordance with established procedures and...

  • Process Design Specialist

    1 day ago

    Toronto, Ontario, Canada IG Wealth Management Full time

    The RoleThe Process Design Consultant will work closely with Delivery and Business partners in the evaluation of various initiatives to determine how process design will contribute to meeting strategic and initiative objectives.Key Responsibilities:Determine the most suitable methodology and approach for each initiative to ensure a thorough understanding of...

  • Document Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada Bantrel Management Services Co. (BMSC) Full time

    Job Title: Document Management SpecialistJob Summary: We are seeking a qualified Document Management Specialist to join our team at Bantrel Management Services Co. (BMSC). The successful candidate will be responsible for ensuring compliance with document management procedures and working closely with the project team.Key Responsibilities:Process all incoming...

  • Document Management Specialist

    3 weeks ago

    Toronto, Ontario, Canada Bantrel Management Services Co. (BMSC) Full time

    Job Title: Document Management SpecialistJob Summary: We are seeking a skilled Document Management Specialist to join our team at Bantrel Management Services Co. (BMSC). The successful candidate will be responsible for ensuring the Project Company adheres to the overarching Document Management procedures.Key Responsibilities:Process all incoming and outgoing...

  • Process Improvement Specialist

    2 weeks ago

    Toronto, Ontario, Canada BizLink Full time

    About the Role:We are seeking a highly skilled Process Improvement Specialist to join our team at BizLink. As a Process Improvement Specialist, you will be responsible for integrating the KAIZEN Production system in Assembly, Cable, and Office areas.Key Responsibilities:Analyze processes and optimize workflows to improve efficiency and productivity.Coach and...

  • Meat Processing Specialist

    1 day ago

    Toronto, Ontario, Canada VENERICA MEATS INC Full time

    At Venerica Meats Inc, we are seeking a skilled Meat Processing Specialist to join our team.The ideal candidate will have experience in meat processing and/or packing plant/establishment operations.The Meat Processing Specialist will be responsible for cleaning meats to prepare for processing or cutting.They will also cut carcasses, sides, and quarters;...

  • Labor Process Specialist

    4 weeks ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    Job Title: Labor Process SpecialistJoin Loblaw Companies Limited as a Labor Process Specialist and play a key role in supporting the execution of scheduling, in-store processes, and workload planning. As a Labor Process Specialist, you will be responsible for coordinating programs to be implemented and executed at Store level, including the development of...

  • Labor Process Specialist

    4 weeks ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    Job Title: Labor Process SpecialistJoin Loblaw Companies Limited as a Labor Process Specialist and play a key role in supporting the execution of scheduling, in-store processes, and workload planning. As a Labor Process Specialist, you will be responsible for coordinating programs to be implemented and executed at Store level, including the development of...

  • Process Improvement Specialist

    3 weeks ago

    Toronto, Ontario, Canada BizLink Full time

    About the Role:We are seeking a highly skilled Process Improvement Specialist to join our team at BizLink. As a Process Improvement Specialist, you will be responsible for analyzing and optimizing our production processes to improve efficiency and productivity.Key Responsibilities:Integrate the KAIZEN Production system in Assembly, Cable, and Office...

  • Process Improvement Specialist

    2 weeks ago

    Toronto, Ontario, Canada Cementation Canada Full time

    Job Title: Process Improvement SpecialistJob Summary:Cementation Canada is seeking a highly skilled Process Improvement Specialist to join our team. As a Process Improvement Specialist, you will be responsible for analyzing our processes and making recommendations for improvement. You will also support and implement continuous improvement strategies related...

  • Business Process Improvement Specialist

    3 weeks ago

    Toronto, Ontario, Canada S.i. Systèmes Full time

    Business Process Improvement SpecialistAt S.i. Systèmes, we are seeking a skilled Business Process Improvement Specialist to join our team. The ideal candidate will have experience with Microsoft Dynamics 365 Application - Managed Services Support and good hands-on experience with D365 F&O (SCM, Warehouse management, integrations with eComm...

  • Process Improvement Specialist

    4 weeks ago

    Toronto, Ontario, Canada BizLink Full time

    About the Role:We are seeking a highly skilled Process Improvement Specialist to join our team at BizLink. As a key member of our operations team, you will be responsible for driving continuous improvement initiatives across our manufacturing facilities.Key Responsibilities:Analyze and optimize production processes to improve efficiency and reduce...

  • Process Improvement Specialist

    4 weeks ago

    Toronto, Ontario, Canada BizLink Full time

    About the Role:We are seeking a highly skilled Process Improvement Specialist to join our team at BizLink. As a key member of our operations team, you will be responsible for driving continuous improvement initiatives across our manufacturing facilities.Key Responsibilities:Analyze and optimize production processes to improve efficiency and reduce...

  • Cash Processing Specialist

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    {"Job Title": "Cash Processing Specialist", "Job Description": "At CB Canada, we are seeking a highly skilled Cash Processing Specialist to join our team. As a Cash Processing Specialist, you will be responsible for accurately processing and reconciling cash transactions, ensuring the integrity of our financial systems.Key Responsibilities:Process and...

  • Cash Processing Specialist

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    {"Job Title": "Cash Processing Specialist", "Job Description": "At CB Canada, we are seeking a highly skilled Cash Processing Specialist to join our team. As a Cash Processing Specialist, you will be responsible for accurately processing and reconciling cash transactions, ensuring the integrity of our financial systems.Key Responsibilities:Process and...

  • Process Improvement Specialist

    4 weeks ago

    Toronto, Ontario, Canada BizLink Full time

    About the Role:We are seeking a highly skilled Process Improvement Specialist to join our team at BizLink. As a key member of our operations team, you will be responsible for driving process improvements and implementing KAIZEN methodologies across our production areas.Key Responsibilities:Analyze and optimize production workflows to improve efficiency and...