IT Operations Manager

2 months ago


Calgary, Alberta, Canada Field Law Full time

{"h1": "IT Operations Manager at Field Law", "p": "Field Law is a leading law firm with offices in Calgary, Canmore, Edmonton, and Yellowknife. We are dedicated to delivering exceptional legal services and leveraging technology to enhance our operations. As a strategic and results-driven IT Operations Manager, you will oversee the day-to-day operations of our IT infrastructure, ensuring the highest levels of availability, performance, and security.", "h2": "Key Responsibilities", "ul": ["Manage and support the firm\u2019s IT infrastructure, including servers, networks, and end-user systems.", "Lead and mentor the IT operations team, fostering a culture of excellence and accountability.", "Develop, implement, and maintain IT policies, procedures, and best practices.", "Oversee incident management, problem resolution, and service request fulfillment to ensure timely and effective IT support.", "Collaborate with the CIO and other stakeholders to align IT operations with the firm\u2019s strategic goals.", "Oversee the management of Microsoft ecosystem technologies, including Microsoft 365, Azure, Entra ID, Windows Server, and security solutions.", "Manage IT budgets, track expenses, and ensure cost-effective use of resources.", "Ensure compliance with relevant data protection and security standards.", "Evaluate and implement new technologies to enhance operational efficiency and support business growth."]}



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