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Québec, Quebec, Canada EightSix Network Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team. As a key member of our branch network, you will be the face of our organization, providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby leader, ensuring customers...
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Senior Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and enthusiastic individual to join our team as a Senior Customer Service Representative. As a key member of our Canadian Banking Branch network, you will be the face of our organization, providing exceptional service to our customers and helping them achieve their financial goals.
Key Responsibilities
- Act as a lobby leader, ensuring customers are appropriately triaged and/or assisted
- Contribute to the Branch's targets by identifying and fulfilling simple sales opportunities
- Nurture rich, long-standing relationships with customers
- Be a technology expert and share your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Requirements
- Work Permit
About Us
EightSix Network is a leading provider of financial services, committed to making a difference in our communities. We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.