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Restaurant Operations Manager

2 months ago

Milton, Ontario, Canada Lone Star Texas Grill Full time

Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Lone Star Texas Grill. As a key member of our management team, you will be responsible for overseeing all aspects of the restaurant's daily operations, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities

  • Oversee the daily operations of the restaurant, ensuring seamless execution of our business model and exceptional customer experience.
  • Lead and develop a high-performing team of culinary and service staff, providing coaching, training, and feedback to ensure they meet our high standards.
  • Work closely with the regional director to develop and implement strategies to drive sales growth, improve profitability, and enhance customer satisfaction.
  • Manage the restaurant's budget, inventory, and supplies, ensuring efficient use of resources and minimizing waste.
  • Develop and implement processes to improve operational efficiency, reduce costs, and enhance customer experience.
  • Collaborate with other departments, such as marketing and human resources, to ensure alignment and effective communication.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive business growth and improvement.

Requirements

  • Proven experience in restaurant management, with a strong track record of success in driving sales growth, improving profitability, and enhancing customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.