Sales and Customer Service Representative
2 days ago
Overview
Genuine Canadian Corporation, a leading provider of high-quality apparel for babies and young children, is seeking a talented Sales and Customer Service Representative to join our team.
About the Role
We are looking for a highly motivated and customer-focused individual who can provide exceptional shopping experiences for our customers. As a Sales and Customer Service Representative, you will be responsible for building long-term relationships with our customers, providing product knowledge, and ensuring seamless transactions.
Key Responsibilities:
- Building and maintaining relationships with customers through excellent customer service skills
- Providing product information and recommendations to customers
- Processing customer transactions accurately and efficiently
- Assisting with merchandising, marketing, and visual standards
- Securing company assets by following loss prevention policies and procedures
- Developing retail skills through company training and education
- Receiving and processing company products accurately and efficiently
- Completing daily, weekly, and monthly store housekeeping duties
- Participating in creating a positive and friendly work environment
- Complying with company and store policies and procedures
Requirements:
- Retail experience an asset
- High energy and enthusiastic team player
- Effective communication and people skills
- Working knowledge of computers
Physical Demands:
- Ability to lift up to 25 lbs
- Ability to move and replace fixtures, shelves, and hardware throughout the store
- Ability to use ladders on a frequent basis
- Capacity to stand for long periods
Availability Requirements:
- Regular work frequency required to remain an active employee
- Availability changes must be approved by the Store Manager and will be reviewed based on business needs
- Availability to meet the needs of the business, including days, nights, weekends, and holidays as scheduled
- Must be able to work 2-8 hour shifts (applicable provincial laws apply)
- Minimum number of hours not guaranteed
Compensation and Benefits:
Our compensation package includes an estimated $15-$18 per hour, depending on location and experience. Additionally, we offer competitive benefits, including health and dental coverage, and opportunities for professional growth and development.
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