Sales and Customer Service Representative

2 days ago


Nisku, Alberta, Canada Genuine Canadian Corporation Full time

Overview

Genuine Canadian Corporation, a leading provider of high-quality apparel for babies and young children, is seeking a talented Sales and Customer Service Representative to join our team.

About the Role

We are looking for a highly motivated and customer-focused individual who can provide exceptional shopping experiences for our customers. As a Sales and Customer Service Representative, you will be responsible for building long-term relationships with our customers, providing product knowledge, and ensuring seamless transactions.

Key Responsibilities:

  • Building and maintaining relationships with customers through excellent customer service skills
  • Providing product information and recommendations to customers
  • Processing customer transactions accurately and efficiently
  • Assisting with merchandising, marketing, and visual standards
  • Securing company assets by following loss prevention policies and procedures
  • Developing retail skills through company training and education
  • Receiving and processing company products accurately and efficiently
  • Completing daily, weekly, and monthly store housekeeping duties
  • Participating in creating a positive and friendly work environment
  • Complying with company and store policies and procedures

Requirements:

  • Retail experience an asset
  • High energy and enthusiastic team player
  • Effective communication and people skills
  • Working knowledge of computers

Physical Demands:

  • Ability to lift up to 25 lbs
  • Ability to move and replace fixtures, shelves, and hardware throughout the store
  • Ability to use ladders on a frequent basis
  • Capacity to stand for long periods

Availability Requirements:

  • Regular work frequency required to remain an active employee
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs
  • Availability to meet the needs of the business, including days, nights, weekends, and holidays as scheduled
  • Must be able to work 2-8 hour shifts (applicable provincial laws apply)
  • Minimum number of hours not guaranteed

Compensation and Benefits:

Our compensation package includes an estimated $15-$18 per hour, depending on location and experience. Additionally, we offer competitive benefits, including health and dental coverage, and opportunities for professional growth and development.



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