Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MAJHA EXTERIORS LTD. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional service to customers.
About the Role:The primary responsibility of this role is to greet customers, direct them to contacts or service areas, and provide basic information to clients and the public. The successful candidate will be responsible for scheduling and confirming appointments, sending invoices, and maintaining accurate work records and logs. Additionally, they will perform various clerical duties, such as filing, sorting, and distributing mail, as well as providing directory assistance and performing data entry tasks.
Key Responsibilities:- Greeting and Directing Customers: Greet customers, direct them to contacts or service areas, and ensure a smooth experience.
- Providing Information: Provide basic information to clients and the public, ensuring accuracy and timeliness.
- Scheduling Appointments: Schedule and confirm appointments with customers, ensuring seamless coordination.
- Financial Management: Send invoices to customers, maintain accurate work records, and perform other financial management tasks.
- Clerical Duties: Perform various clerical duties, including filing, sorting, and distributing mail, as well as providing directory assistance.
- Data Entry: Enter data into computer systems, ensuring accuracy and attention to detail.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
- Language: Proficient in English.
- Hours: 30-35 hours per week.
We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. This is a permanent position with opportunities for growth and development within the company.
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