Customer Service Representative

4 weeks ago


Brossard, Quebec, Canada Lifemark Full time
Job Title: Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Responsibilities:
  • Provide exceptional customer service to patients, families, and healthcare professionals
  • Respond to inquiries and resolve issues in a timely and professional manner
  • Process incoming and outgoing mail, courier, and faxes
  • Provide administrative support to the office manager and clinic director
  • Monitor and order office and clinic supplies
  • Assist with photocopier/fax maintenance
Qualifications:
  • Previous customer service experience, ideally in a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred
What We Offer:

Lifemark offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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