Customer Service Representative

1 month ago


Brossard, Quebec, Canada Lifemark Full time
Job Title: Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our patients, families, and healthcare professionals.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide administrative support to the customer service team, including data entry and record-keeping
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of care
  • Participate in quality improvement initiatives to enhance customer satisfaction and experience
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • Minimum 1 year of customer service experience in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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