Machine Monitoring Specialist
3 weeks ago
Brandt is seeking a skilled Machine Monitoring Specialist to join our Customer Support Center in Regina, SK.
This role involves utilizing the latest technologies and equipment data to provide recommendations that enable our customers to optimize their fleets. Our monitoring software allows for the analysis and interpretation of multiple data sources.
The successful candidate will serve as a key liaison with customers, partners, and suppliers for Brandt's monitoring center.
Key Responsibilities:- Monitor alerts received from machines through various software platforms
- Investigate and research machine activity, providing recommendations for action
- Effectively communicate with Service Departments, customers, and Brandt staff via phone, email, or ticketing system
- Follow up on previous recommendations to ensure problem resolution and identify learning opportunities
- Provide health fleet reports to convey value provided
- Communicate effectively with customers, Brandt service, sales, and support staff
- Understand and support telematics and monitoring systems for our customers and Brandt
- Meet MMS KPI's for the Machine Monitoring Center
- Provide coverage during peak times for JDLink administrator
- Be proficient in all technology platforms under the Brandt umbrella
- Strong background in computer applications and analytics
- Knowledge of heavy equipment and dealership service departments
- Ability to filter and correlate different data sources to create accurate recommendations
- Knowledge of machine application, design, functionality, and understanding of environmental effects on equipment performance
- Understand effective inspection process and equipment lifecycle planning
- Bilingual is an asset but not required
- Travel may be required
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Machine Monitoring Specialist
2 weeks ago
Regina, Saskatchewan, Canada Brandt Full timeBrandt is seeking a Machine Monitoring Specialist to join our Customer Support Center in Regina, SK. This role involves utilizing the latest technologies and equipment data to provide recommendations for optimizing customer fleets. Our monitoring software allows for analysis and interpretation of multiple data sources, making this position a key liaison with...
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Machine Data Analyst
24 hours ago
Regina, Saskatchewan, Canada Brandt Full timeAt Brandt, we are seeking a skilled Machine Monitoring Specialist to join our Customer Support Center in Regina, SK.This key role is responsible for utilizing the latest technologies and available equipment data to provide recommendations that allow our customers to optimize their fleets.The successful candidate will be responsible for monitoring alerts...
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Heavy-Duty Technician Support Specialist
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Heavy-Duty Technician Support Specialist
1 month ago
Regina, Saskatchewan, Canada Brandt Full timeJob Title: Heavy-Duty Technician Support SpecialistWe are seeking a highly skilled Heavy-Duty Technician Support Specialist to join our team at Brandt. This role is responsible for providing technical expertise to our service departments and customers, ensuring the efficient resolution of technical issues and the effective use of our Case and Contact...
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Heavy-Duty Technician Support Specialist
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Truck Technician Support Specialist
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Truck Technician Support Specialist
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Truck Technician Support Specialist
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Welding Specialist
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Technical Support Specialist
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Technical Support Specialist
2 months ago
Regina, Saskatchewan, Canada Brandt Full timeJob Title: Technician Support SpecialistBrandt is seeking a skilled Technician Support Specialist to join our team at our Regina Head Office. In this role, you will provide technical assistance to our Service Departments to resolve customer machine issues.Key Responsibilities:Manage technical assistance requests using Case Contact Management System (CCMS)...
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Mechanical Systems Specialist
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Regina, Saskatchewan, Canada WIN Auto Glass & Solutions Full timeWe are seeking a skilled Mechanical Systems Specialist to join our team at WIN Auto Glass & Solutions. As a key member of our operations team, you will be responsible for assisting in the inspection of mechanical installations and construction projects. Your analytical skills will be utilized to carry out a limited range of mechanical tests and analyses of...
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Mechanical Systems Specialist
2 weeks ago
Regina, Saskatchewan, Canada WIN Auto Glass & Solutions Full timeWe are seeking a skilled Mechanical Systems Specialist to join our team at WIN Auto Glass & Solutions. The ideal candidate will have a strong background in mechanical technology and be able to assist in the inspection of mechanical installations and construction projects.The successful candidate will have a secondary (high) school graduation certificate and...
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Technical Support Specialist
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