Agricultural Equipment Specialist

1 day ago

Regina, Saskatchewan, Canada Brandt Full time
Job Description for Agricultural Equipment Specialist

Brandt is seeking a skilled Agricultural Equipment Specialist to fill the Technician Support Specialist position at our Regina Head Office.

The primary responsibility of this role is to provide technical assistance to Brandt AG Service Departments for resolving customer machine issues.

  • Manage technical assistance requests from Brandt Service Departments using Case Contact Management System (CCMS) software.
  • Develop technical solutions for the Brandt Technical Assistance Centre (BTAC) by collaborating with Deere via their Case & Contact Management System.
  • Conduct research on oil sample data and warranty data.

The ideal candidate for this role should have a background as a Heavy Duty Technician AG with experience in machine troubleshooting.

Required Skills:

  • Possession of a Red Seal certification as a Heavy-Duty Technician or equivalent industry work experience is recommended (Agricultural).
  • A minimum of 5 years of preferred service experience.
  • Proficiency in computer applications and data analytics.

Required Experience:

  • Possession of a Red Seal certification as a Heavy-Duty Technician or equivalent industry work experience is recommended (Agricultural).
  • A minimum of 5 years of preferred service experience.

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