Cybersecurity Operations Manager
1 week ago
Grant Thornton International Ltd is seeking a highly skilled Cybersecurity Operations Engineer to join our team. As a key member of our cybersecurity team, you will play a crucial role in managing the proactive, operational, and reactive cybersecurity posture for our organization and our member firms globally.
Key Responsibilities- Liaise with our Managed Security Service Provider (MSSP) to provide oversight of key monitoring services, including vulnerability management, Endpoint Detection and Response, secure email gateway, and SIEM services.
- Liaise with various Business Unit stakeholders, MSSP, and cybersecurity vendors regarding the provision and maintenance of operational and monitoring tools.
- Respond to, redirect, or escalate GTIL and Member Firm queries related to impacting cybersecurity operations and potential threats in a manner consistent with an understanding of impact and priority.
- Oversee the security training and awareness programs for GTIL.
- Develop and maintain various levels of documentation of cybersecurity operations, including executive reports, summaries, memos, runbooks, policies, plans, and procedures.
- Develop data-driven recommendations to define and guide technical and tactical assessments of information operations, processes, and architectures.
- Conduct technical and operational analysis of alternatives between multiple technical approaches and develop actionable courses of action.
- Understand and communicate best practices and recommendations into time-phased implementation plans and roadmaps.
- Support the Global Cybersecurity Operations Manager in new projects and other security initiatives as required.
- Risk Monitoring: Assess the need to investigate potential security incidents and the degree to which the investigation must happen. Determine the need to escalate a security incident to management.
- Act as a technical advisor during a cybersecurity incident response invocation; liaise with other technical responders within GTIL, the Member Firms, forensic experts, and associated MSSP's.
- Collaborate with GTIL and Member Firms (business stakeholders and remediation teams) to review and report on remedial actions.
- Develop and maintain documentation on cybersecurity incident playbook and runbooks, process workflow, incident handling, and response capabilities.
- Equivalent post-high school education and/or work-related experience in Computer Science, Information Systems, or other Information Technology-related field.
- Data-driven, curious, an independent thinker, able to work autonomously, in an accountable, communicative, flexible, and creative fashion.
- Demonstrated experience of working in IT Operations, Information Security, or a combination of relevant experience.
- Demonstrated operational expertise: Vulnerability management; Endpoint Detection and Response; Logging and Monitoring (SIEM, User Behaviour Analytics); Windows client, server, and hyper-visor operating systems; Cloud architecture (security controls and configurations).
- Effective communication (verbal and written) and project management skills to work with various levels and divisions within the organization.
- Strong organisational and communication skills.
- Ability to learn and adapt to a constantly changing technology and threat landscape.
- Cultural awareness, the ability to work well with people from different disciplines and backgrounds.
- Ability to be agile, respond positively to change, and contribute with an innovative and global mindset.
- Security Operations Centre (SOC) experience.
- CompTIA Security+ or CySA+.
- Microsoft Azure AZ900, AZ500.
- Incident response experience.
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