Cybersecurity Operations Specialist

4 days ago


Canada Grant Thornton International Ltd Full time
About Grant Thornton International Ltd

Grant Thornton International Ltd is a leading professional services network with a global presence. Our organization is committed to delivering exceptional services to our clients, and we are seeking a highly skilled Cybersecurity Operations Engineer to join our team.

Job Summary

The Cybersecurity Operations Engineer will play a critical role in managing the proactive, operational, and reactive cybersecurity posture for Grant Thornton International Ltd and its member firms globally. This position requires a strong understanding of cybersecurity principles, operations, and risk management.

Main Responsibilities
  • Cybersecurity Operations
    • Liaise with the firm's Managed Security Service Provider (MSSP) to provide oversight of key monitoring services, including vulnerability management, Endpoint Detection and Response (EDR), secure email gateway, and Security Information and Event Management (SIEM) services.
    • Liaise with various Business Unit stakeholders, MSSP, and cybersecurity vendors regarding the provision and maintenance of operational and monitoring tools.
    • Respond to, redirect, or escalate GTIL and Member Firm queries related to impacting cybersecurity operations and potential threats in a manner consistent with an understanding of impact and priority.
    • Oversee the security training and awareness programs for GTIL.
    • Develop and maintain various levels of documentation of cybersecurity operations, including executive reports, summaries, memos, runbooks, policies, plans, and procedures.
    • Develop data-driven recommendations to define and guide technical and tactical assessments of information operations, processes, and architectures.
    • Conduct technical and operational analysis of alternatives between multiple technical approaches and develop actionable courses of action.
    • Understand and communicate best practices and recommendations into time-phased implementation plans and roadmaps.
    • Support the Global Cybersecurity Operations Manager in new projects and other security initiatives as required.
  • Risk Monitoring
    • Assess the need to investigate potential security incidents and the degree to which the investigation must happen.
    • Determine the need to escalate a security incident to management.
    • Act as a technical advisor during a cybersecurity incident response invocation; liaise with other technical responders within GTIL, the Member Firms, forensic experts, and associated MSSPs.
    • Collaborate with GTIL and Member Firms (business stakeholders and remediation teams) to review and report on remedial actions.
    • Develop and maintain documentation on cybersecurity incident playbook and runbooks, process workflow, incident handling, and response capabilities.
Requirements
  • Equivalent post-high school education and/or work-related experience in Computer Science, Information Systems, or other Information Technology-related fields.
  • Data-driven, curious, an independent thinker, able to work autonomously, in an accountable, communicative, flexible, and creative fashion.
Experience
  • Demonstrated experience of working in IT Operations, Information Security, or a combination of relevant experience.
  • Demonstrated operational expertise: Vulnerability management; Endpoint Detection and Response; Logging and Monitoring (SIEM, User Behaviour Analytics); Windows client, server, and hyper-visor operating systems; Cloud architecture (security controls and configurations).
  • Effective communication (verbal and written) and project management skills to work with various levels and divisions within the organization.
  • Strong organizational and communication skills.
  • Ability to learn and adapt to a constantly changing technology and threat landscape.
  • This role scope of responsibility will, on occasion, extend to include member firms across the globe, communication and relationship building is a key requirement.
  • Provides expertise and solutions for complex initiatives and is capable of making independent decisions.
  • Cultural awareness, the ability to work well with people from different disciplines and backgrounds.
  • Ability to be agile, respond positively to change, and contribute with an innovative and global mindset.
Desirable Experience
  • Security Operations Centre (SOC) experience.
  • CompTIA Security+ or CySA+.
  • Microsoft Azure AZ900, AZ500.
  • Incident response experience.


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