Account Success Manager

7 days ago


Canada Retention Full time
Technical Account Specialist Job Summary

We are seeking a highly skilled Technical Account Specialist to join our RB2B support team. This role is a blend of technical support and account management, where you will interact with clients at every stage of their journey—from onboarding to support to billing inquiries and retention.

The ideal candidate will have experience in Salesforce, HubSpot, and other CRMs, as well as an understanding of the B2B sales process and APIs. This role requires excellent interpersonal skills combined with a solid technical understanding to provide seamless customer-facing support while managing various aspects of our client accounts.

Key Qualifications
  • Bachelor's degree or diploma in Web Development, Computer Science, or a related field.
  • Minimum of 3 years of experience in technical support, account management, or web development, with a proven track record of resolving complex technical issues.


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