Hotel Night Auditor
2 weeks ago
Job Title: Hotel Night Auditor
Job Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Western Star Inn & Suites Hotel Estevan. As a Hotel Night Auditor, you will be responsible for ensuring the accuracy of hotel transactions, maintaining a high level of customer service, and working effectively in a fast-paced environment.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Requirements:
- 1 year to less than 2 years of experience in a similar role
- Excellent communication and problem-solving skills
- Ability to work effectively in a team environment
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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