Front Desk Agent/night Auditor
3 months ago
Overview:
**Duties**:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests promptly and courteously
- Process reservations and cancellations accurately
- Maintain a neat and organized front desk area
Qualifications:
- Previous experience in a hotel or hospitality setting is preferred
- Proficiency in multilingual or bilingual communication is a plus
- Strong customer service skills with a friendly and positive attitude
- Knowledge of front desk operations and phone systems
- Excellent phone etiquette and communication skills
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills. If you are passionate about providing exceptional guest services, we would love to hear from you.
**Job Types**: Full-time, Part-time
Pay: $15.00-$16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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