Front Desk Agent/night Auditor

3 months ago


Estevan, Canada Quality Inn and Suites Estevan Full time

Overview:
**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests promptly and courteously
- Process reservations and cancellations accurately
- Maintain a neat and organized front desk area

Qualifications:

- Previous experience in a hotel or hospitality setting is preferred
- Proficiency in multilingual or bilingual communication is a plus
- Strong customer service skills with a friendly and positive attitude
- Knowledge of front desk operations and phone systems
- Excellent phone etiquette and communication skills

Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills. If you are passionate about providing exceptional guest services, we would love to hear from you.

**Job Types**: Full-time, Part-time

Pay: $15.00-$16.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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