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Property Claims Analyst

2 months ago

Calgary, Alberta, Canada Intact Financial Corporation Full time

About the Role

We are seeking a highly skilled Property Claims Analyst to join our Claims Strategy and Transformation team in the West. As a key member of our team, you will play a critical role in analyzing and resolving property claims, ensuring that our customers receive fair and timely settlements.

Key Responsibilities

  • Complete monthly claims file audits through the Internal File Review program, identifying areas for improvement and opportunities for process streamlining.
  • Analyze and present complex data to stakeholders, providing actionable insights and recommendations for business improvement.
  • Build and maintain strong relationships with cross-functional teams, including claims, underwriting, and operations.
  • Develop and implement business practices and tools to improve claims handling and customer satisfaction.
  • Provide coaching and training to claims staff on technical property claims handling aspects.
  • Participate in the development of department initiatives and contribute to the growth and success of our claims organization.

Requirements

  • 5+ years of claims adjusting experience, with a focus on commercial property.
  • Experience with additional lines of business considered an asset.
  • Experience in quality assurance considered an asset.
  • CIP completed or in progress (preferred).
  • Excellent written and verbal communication skills, with the ability to effectively present information and influence decisions.
  • Excellent analytical skills and high attention to detail.
  • Strategic thinker with the ability to drive results and influence stakeholders.
  • Superior problem-solving and persuasion skills.
  • Forward thinking, with an innovative mindset.
  • Working knowledge of claims systems and Microsoft Office programs (Excel, PowerPoint, Word).
  • Self-driven and highly organized, with the ability to prioritize work and exercise independent thinking.
  • Ability to quickly pivot and adapt in an ever-evolving business.

What We Offer

  • A comprehensive financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements, including the possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.