Restaurant Operations Manager

4 weeks ago


Courtenay, British Columbia, Canada Dairy Queen Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we provide exceptional customer service and maintain high standards of quality and cleanliness.

Key Responsibilities:

  • Budget Management: Analyze and manage the restaurant's budget to ensure profitability and efficiency.
  • Staff Supervision: Supervise and train staff to ensure they are meeting our high standards of customer service and quality.
  • Operations Management: Plan and organize daily operations, including inventory management, scheduling, and cash handling.
  • Customer Service: Provide exceptional customer service and resolve any customer complaints or concerns.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Strong leadership and communication skills, ability to multitask and work in a fast-paced environment.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.


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