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Food Service Team Lead

2 months ago

Sudbury, Ontario, Canada Pizza Pizza Full time
Pizza Pizza Food Service Supervisor Job Description

We are seeking a highly skilled Food Service Supervisor to join our team at Pizza Pizza. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our restaurants.

Key Responsibilities:
  • Supervise and Coordinate Staff: Lead and manage a team of food service staff, ensuring they are trained and equipped to provide exceptional customer service and prepare high-quality food.
  • Train and Develop Staff: Provide ongoing training and development opportunities to help staff improve their skills and knowledge, ensuring they are equipped to meet the needs of our customers.
  • Quality Control: Ensure that all food and service meet our high standards, maintaining a clean and safe environment for our customers and staff.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that every customer has a positive experience at Pizza Pizza.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights to inform our business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a food service environment
  • Supervision: 1 to 2 people
Additional Responsibilities:
  • Support for Newcomers and Refugees: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Support for Youths: Offer mentorship, coaching, and networking opportunities to support the development of our youth staff.
  • Support for Visible Minorities: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced food service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.