Executive Restaurant Operations Manager

7 days ago


Orangeville, Ontario, Canada Tim Hortons Full time

We are seeking a highly skilled Executive Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and high-quality food products.

Key Responsibilities
  • Determine operational procedures and implement them effectively to drive sales growth and improve customer satisfaction.
  • Manage cash handling and reconcile discrepancies to ensure accuracy and accountability.
  • Organize and maintain inventory levels to minimize waste and optimize profitability.
  • Negotiate with suppliers to secure the best prices for food and other essential supplies.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Plan, direct, control, and evaluate daily operations to achieve business objectives.
Team Management
  • You will supervise a team of 5-10 staff members, providing guidance, coaching, and development opportunities to help them grow professionally.
Work Conditions and Physical Capabilities
  • This is a fast-paced environment that requires strong communication skills, attention to detail, and the ability to work under pressure.
Personal Qualities
  • As an ideal candidate, you possess excellent interpersonal skills, accurate and efficient in your work, with excellent oral communication skills and flexibility to adapt to changing situations.
Support for Newcomers and Refugees
  • We welcome applications from newcomers and refugees who are eager to contribute their skills and experience to our team.
Benefits
  • This is a permanent full-time position working 35 to 40 hours per week, offering a competitive salary range of $50,000 - $70,000 per year.
  • The successful candidate will have access to on-the-job training tailored to their needs and career aspirations.

With a focus on employee growth and development, we offer a dynamic work environment that values diversity, equity, and inclusion.



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