Senior Production Support Analyst

2 months ago

Toronto, Ontario, Canada CB Canada Full time

Job Title: Senior Production Support Analyst

Job Summary:

CB Canada is seeking a highly skilled Senior Production Support Analyst to join our team. As a key member of our Energy Trading team, you will be responsible for providing top-notch support to our Energy Business applications.

Key Responsibilities:

  • Provide production support for Energy Business applications, ensuring seamless operation and minimal downtime.
  • Collaborate with the ETRM systems team to resolve issues and implement improvements.
  • Work on various commodity responsibilities and projects as cycles are available.
  • Leverage database and SQL skills to analyze and resolve complex issues.
  • Contribute to the development and deployment of new applications.
  • Maintain test environments and ensure they are up-to-date and functional.

Requirements:

  • 8+ years of relevant hands-on experience as a Production Support Analyst or related field.
  • Experience working with all phases of the SDLC (Software Development Life Cycle).
  • Experience working with Linux or Solaris operating systems.
  • Experience working with SQL queries/database or Oracle.
  • Experience working with shell scripts/batch.
  • Excellent communication and teamwork skills.
  • Ability to multitask and work on multiple activities.
  • Strong analytical skills.
  • Bachelor's degree in a field such as computer science, computer engineering, commerce, or related field.

Preferred Qualifications:

  • 2+ years of experience with commodities (ideally 3-5 years) within Capital Markets.
  • FI or Banking experience is an asset.
  • Experience in monitoring tools like Dynatrace, Splunk.
  • Experience in DevOps tools like Jenkins, Prometheus, Grafana.
  • Oracle is preferred.

What We Offer:

CB Canada offers a dynamic and supportive work environment, with opportunities for growth and professional development. We are committed to providing our employees with the tools and resources they need to succeed.

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