Dynamic Field Service Upgrade Solutions Specialist

4 days ago


Toronto, Ontario, Canada FIELDBOSS Full time
Job Overview
FIELDBOSS is an innovative field service management solution provider, built on Microsoft Dynamics 365. We are seeking a Dynamic Field Service Upgrade Solutions Specialist to lead and assist in the upgrade, stabilization, and enhancement of our clients.

About Us
We are a forward-thinking community dedicated to helping our clients modernize their systems, improve profitability, and realize growth. As a dynamic senior consultant, you will ensure our clients can effectively capitalize on our all-in-one field service management solution, impeccable service, and dedicated work environment.

Your Role
You will perform consulting tasks including scoping existing client orgs, upgrade configuration, product training, testing, data migrations, post go-live support, and more. You will also own or assist with internal projects such as product demonstrations, contribute to design and development meetings, perform product testing, provide marketing content assistance, and participate in project management meeting updates.

Requirements
To be successful in this role, you must have a minimum of one year experience with Microsoft Dynamics 365 Sales, Customer Service, and related products. You should possess strong interpersonal workplace skills, including clear and concise verbal and written communication, strong listening skills, a positive customer service attitude, thoroughness, and attention to detail. Modifying Resco Mobile using Woodford Tool set is an asset, and you will train if needed. Ability and desire to lead, strong work ethic, and time management are also essential.

Salary and Benefits
We offer a competitive compensation package, benefits, and career advancement opportunities. The estimated salary for this role is $80,000 - $110,000 per annum, based on location and experience.

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