Customer Service Representative

4 weeks ago


Moncton, New Brunswick, Canada 360insights Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at 360insights. As a key member of our global client support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities

  • Provide world-class customer service to clients through email support, phone support, and other communication channels.
  • Learn and navigate our 360insights solution to provide accurate and timely responses to customer inquiries.
  • Work collaboratively with the team to enhance the customer experience and reduce the need for customers to contact us.
  • Complete task-based duties as assigned by the Manager, Client Operations.
  • Provide support to multiple clients during a set schedule.

Requirements

  • Proven excellent communication skills – written and verbal.
  • A customer-first mentality and deep understanding of customer service.
  • Intermediate to Expert knowledge of Microsoft Office products, with emphasis on Excel and Word.
  • Proven excellent analytical and problem-solving skills, with a strong aptitude for math.
  • Ability to key at least 30-35 words per minute.
  • Proven ability to work as an effective member of a team.
  • Proven organizational and follow-up skills, including prioritization.
  • Strong active listening skills.
  • Ability to work independently, with minimal supervision.
  • Demonstrated ability to provide valuable feedback and solution options based on that feedback.
  • Background in a software company, or a natural comfort with software applications, is an asset.
  • Microsoft Office Certification is an asset.
  • Bachelor's Degree or College Diploma in a Technical Field or Service-Oriented Field, or equivalent relevant experience.
  • 1-2 Years of customer service experience.


  • Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at ACES (Atlantic Canada) Education Services Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns,...


  • Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns, and...


  • Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in...


  • Moncton, New Brunswick, Canada CA09 Labatt Brewing Company Limited Full time

    Customer Service RepresentativeAt CA09 Labatt Brewing Company Limited, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our consumers, suppliers, retailers, and employees through various communication channels.Key...


  • Moncton, New Brunswick, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to manage customer transactions and provide a positive shopping experience. Key responsibilities include processing customer purchases, handling cash and credit transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash and credit...


  • Moncton, New Brunswick, Canada Circle K Full time

    Customer Service RepresentativeAre you a people person with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch customer service? We're looking for a Customer Service Representative to join our team at Circle K!Key Responsibilities:Provide exceptional customer service to our customersOperate a cash...


  • Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ACES (Atlantic Canada) Education Services Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and resolving issues in a timely and professional...


  • Moncton, New Brunswick, Canada CA09 Labatt Brewing Company Limited Full time

    We are seeking a skilled Customer Service Representative to join our team at the CA09 Labatt Brewing Company Limited. As a representative of our company, you will be the first point of contact for our consumers, suppliers, retailers, and employees.Job Responsibilities:Provide exceptional customer service via phone, email, online chat, and at times, outbound...


  • Moncton, New Brunswick, Canada Randstad Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We are seeking a Customer Service Representative to join our team at the Moncton Branch. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their needs are met and exceeded. If you have a passion...


  • Moncton, New Brunswick, Canada CA09 Labatt Brewing Company Limited Full time

    Customer Service RepresentativeAt Labatt Breweries of Canada, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our consumers, suppliers, retailers, and employees. Your primary focus will be on managing all aspects of...


  • Moncton, New Brunswick, Canada Co-operators Full time

    Job Summary: We are seeking a highly skilled Licensed Insurance Representative to join our team at Co-operators. As a key member of our team, you will be responsible for providing exceptional customer service and insurance sales expertise to our clients.Key Responsibilities:Provide personalized customer service to clients, addressing their insurance needs...


  • Moncton, New Brunswick, Canada CA09 Labatt Brewing Company Limited Full time

    Customer Service RepresentativeAt CA09 Labatt Brewing Company Limited, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our consumers, suppliers, retailers, and employees. Your primary focus will be on managing all...


  • Moncton, New Brunswick, Canada 360insights Full time

    About the RoleWe're seeking a highly skilled Customer Service Representative to join our team at 360insights.As a Customer Service Representative, you will be the main point of contact for consumers who email or call in regarding a concern with their incentive program. Your role will be to provide efficient and dedicated service to ensure resolution and an...


  • Moncton, New Brunswick, Canada Salt & Pepper Canada Limited Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Salt & Pepper Canada Limited. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns, and ensuring their overall satisfaction with our products and services.Key...


  • Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to clients via...


  • Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist clients with their inquiries and concerns in a timely and professional manner.Provide...


  • Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide...


  • Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist clients with their inquiries and concerns in a timely and professional manner.Provide...


  • Moncton, New Brunswick, Canada Salt & Pepper Canada Limited Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Salt & Pepper Canada Limited. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Moncton, New Brunswick, Canada Brandt Full time

    Brandt is seeking a skilled Customer Support Representative to join our team in the commercial vehicle industry. This role is responsible for providing exceptional customer service, responding to parts pricing inquiries, and accurately fulfilling parts order requests. Our comprehensive training program will equip you with the knowledge and skills necessary...