Customer Service Coordinator
4 weeks ago
Position Overview:
Rapid City Transportation o/b Autolux Ltd. is seeking a highly skilled and organized Customer Service Representative to join our team in Pickering, Ontario.
Key Responsibilities:
- Manage and dispatch orders in a timely and efficient manner
- Prioritize messages and calls according to urgency and importance
- Maintain accurate records of communication and data entry
- Provide exceptional customer service and support to drivers and clients
- Monitor and coordinate driver schedules and routes
- Communicate effectively with drivers and internal departments
Requirements:
- High school diploma or equivalent
- Minimum 1-3 years of dispatching experience
- Excellent verbal and written communication skills
- Strong computer skills and ability to work with multiple software systems
- Ability to work in a fast-paced environment and prioritize tasks effectively
About Us:
Rapid City Transportation o/b Autolux Ltd. has been providing medical transportation logistics services for over 20 years, supporting individuals in Ontario with door-to-door concierge-style transportation.
Why Work with Us:
- Opportunity to make a difference in the lives of our clients
- Collaborative and supportive team environment
- Opportunities for growth and professional development
- Competitive compensation and benefits package
How to Apply:
Only candidates selected for an interview will be contacted. Rapid City Transportation o/b Autolux Ltd. is committed to accessible employment practices and equal opportunity.
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